Marketo’s September 2023 release provides a range of updates to make engagement easier and faster. Integrations with other platforms and applications, user interface updates, refreshed Reference Library, and convenient blueprints for reviews and approvals provide quick wins. Dynamic Chat features have also been enhanced to facilitate two-way conversations between visitors and agents, and to pass actionable data between Dynamic Chat and Marketo Engage. Admins can manage teams with greater ease and flexibility, and Sales teams will benefit from notifications and additional Dynamic Chat activity in Live Feed. These improvements offer more insights, productivity and efficiency, and teams can get new features in place more quickly.
Originally reported by Martech: https://martech.org/marketos-september-2023-releases-a-managers-guide/
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