Retaining customers is essential for any business, as the cost of acquiring new customers is usually much higher than the cost of retaining them. Understanding customer intent and using it to drive retention and loyalty is key to success. In order to do this, marketers must utilise various tactics, such as email, SMS, chat, and paid and organic messaging.
To learn more about how to maximise intent signals and win customer loyalty through cross-channel strategies, join Cordial for their webinar, “Maximize Intent Signals and Win Customer Loyalty with Cross-Channel Strategies”. Click here to view more MarTech webinars.
Originally reported by Martech: https://martech.org/webinar-win-customer-loyalty-across-channels/
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